Very clean and prices are competitive.
And he owner Hates it when you point that, or any other issues, out.
The dryers are always broken. The bottom ones are free, and take at least 4-5complete cycles to get your clothed mostly dry. The top dryers are not free, and even then take at least 40 mins on high heat to dry your clothes. The bathroom handle, a simple turn knob, has been broken for weeks (it's completely broken off and a hole is visible, talk about privacy concerns). It's the only bathroom there. The washers don't work right half of the time as well; the timer will say 24 minutes, but it'll take up to 45 because the washer keeps stopping and restarting. Washer #1 has been broken and its door removed for at least 3 weeks now, with no signs of attempting to fix it.
Overall, it's really not worth coming here. You spend two hours here often, can't use the restroom, and waste at least $20 a session. I know there are cheaper and nicer places, so I'm going elsewhere from now on.
I called a few wash-and-fold services in my area. The first two places I called (Lone Star Wash & Dry in Lewisville and Wash-It-Kwik in Denton) were courteous and professional over the phone. They told me their prices and policies without hassle. Not so with this place. The man who answered the phone didn't even say the company's name when he answered. I had to ask if this was Late Coin Laundry. He wouldn't answer simple questions directly, such as "What are your prices and policies?" Instead he asked me questions like how many pounds of laundry I have (I don't know yet, I am just comparing prices per pound) and when could he come pick it up, as if they already had the job. (This made me think to myself business must be slow for them if he was available to pick up my laundry at the drop of the hat. Other companies make daily rounds through town for efficiency.) I told him I was gathering information from a few places first before I made a decision. In a condescending tone he said, "Uhhh, we wash and fold them. If you can find a place that beats X price, then I would use them". I told him he was unprofessional (I said this in a nice tone of voice). He replied, "Well then, you can kiss your a**." And he hung up on me. If the owner is reading this and wants to know which employee got their company a bad review, it was a male who was working at 2 PM on Thursday, 9/29/16. If I was speaking with the owner, shame on you!!! I am going to review you on Yelp as well.
So i was online checking out this laudromat. I dont care much about assholes online, but when I went to skip over someone's comment. I realized the owner had left a very nasty comment right back. So instead of skipping over the comment. I oppened it and fully read it. And now I realize that all of their complaints are completely valid and the owner has the cheapest everything because they do the least maintenance and havr the least options. Go here if you like, but if one person puts filthy clothes into a washer. That washer needs to be cleaned before someone else uses it, and that obviously just isnt going to happen here.
My advice. Change the name. Change the prices, change the look, and host another grand opening.
No AC in the middle of summer with washer and dryers running creating even more heat, coin machine is out of order and the soda machine where you hope to get some relief is out. But several signs advertising places to go eat and drink. Good place to go to get the job done as far as washing your clothes just be prepared to get over heated really quick.
Will be coming back again and again
Fantastic service by owner on premises.
Also, the times on Google are wrong. It's 7 am to 10 pm, not until 1 am as listed.
Late Night Coin Laundry is a US Laundry based in Lewisville, Texas. Late Night Coin Laundry is located at 290 E Corporate Dr d, Lewisville, TX 75067, USA.
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