Bad customer service. Sales associates were upset and rude to customers. Not enough sales associates to help customers during weekend after black friday.
Love Macy's since I was a kids with my great grand father. Just wish that person at the register be a little more friendly. Her attitude was like high almighty. Too bad.
But he didn't respond..
Store closed time was 8:00 pm ..
It was very frustrating
I liked this location because is seems well kept and stocked. Several employees asked if I needed help when I was walking around shopping. There are several entry and exit points around this mall location. We have shopped here on multiple occasions for many items.
Outside in front of the store, its all dark , no light...it's scary
And a rude guy was locking the door , we asked why you locked the gate before time ?
And the most important thing .. we reached at 7:45 pm today ..
I went to there me and my wife two days ago and tried to buy sleepwear and use my 20$ coupon we showed it to the sales person she called the manager to help when the manager came her name was (Denis ) she said it's not macys coupon I showed her the code online her attitude showed that I was lieing to her she insist that she can't use the macys coupon and stared at my wife as a suspicious she was very rode, i left the clothes and told her will never come back and will find some where else to shop hate that macys never go to that place again, bad managment choices macys!
Macy S is a US Department Store based in Lewisville, Texas. Macy S is located at 2401 S Stemmons Fwy, Lewisville, TX 75067, USA.
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